Simple, transparent pricing
Start free, scale as you grow. No setup fees. Cancel anytime.
- 1 location
- Up to 500 calls/month
- Pickup order handling
- Reservation management
- English only
- Email support
- Basic analytics
- Up to 3 locations
- Unlimited calls
- Everything in Starter
- Bilingual EN / ES
- Smart escalation to staff
- Full analytics dashboard
- Priority support
- Toast POS sync
- Unlimited locations
- Custom call flows
- White-label option
- Dedicated account manager
- SLA guarantee
- API access
Compare all features
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Core Capabilities | |||
| Locations | 1 | Up to 3 | Unlimited |
| Monthly calls | 500 | Unlimited | Unlimited |
| Pickup order handling | ✓ | ✓ | ✓ |
| Reservation management | ✓ | ✓ | ✓ |
| Language & Intelligence | |||
| English support | ✓ | ✓ | ✓ |
| Spanish (bilingual EN/ES) | — | ✓ | ✓ |
| Smart staff escalation | — | ✓ | ✓ |
| Custom call flows | — | — | ✓ |
| Integrations | |||
| Toast POS sync | — | ✓ | ✓ |
| API access | — | — | ✓ |
| White-label option | — | — | ✓ |
| Analytics & Support | |||
| Analytics | Basic | Full dashboard | Full dashboard |
| Support | Priority | Dedicated manager | |
| SLA guarantee | — | — | ✓ |
| 14-day free trial | ✓ | ✓ | — |
Frequently asked questions
Yes — every plan comes with a 14-day free trial. No credit card required to get started. You'll have full access to all features in your chosen plan so you can see exactly how SoundsAI handles your calls before committing.
We use simple call forwarding — no hardware needed, no technical expertise required. You'll get a dedicated SoundsAI number, then forward your existing restaurant line to it in your carrier's settings. The whole process takes about 2 minutes, and you can revert it just as quickly.
SoundsAI knows its limits. When a caller asks something outside the AI's knowledge — like a very specific allergy question or a special request that needs human judgment — it smoothly transfers the call to your staff. Growth and Enterprise plans include smart escalation with context, so your team knows exactly what the caller already said.
No hardware, no installations, no IT team required. SoundsAI works entirely in the cloud and integrates with whatever phone system you already use — landlines, VoIP, cell phones. If you can forward a call, you're ready to go.
Absolutely. Through your restaurant profile, you can customize greetings, menu details, FAQ responses, hours, specials, and how the AI handles specific scenarios. Enterprise customers can also build entirely custom call flows for unique use cases.
We currently support Toast POS with a native two-way sync for menu data and order routing. Square, Revel, and Lightspeed integrations are in active development and coming in 2026. Not on the list? Let us know — we prioritize integrations based on customer demand.